Extension Volunteer Portal - Support Request

First Name

Last Name

Email

Phone

(xxx) xxx-xxxx OR (xxx) xxx-xxxx, xxxx

County

Volunteer Program

Device

Type of device used to access the system?

What is the reason you are contacting us?

Other Reason

Description of issue/feedback

Describe your question or issue. Be as descriptive as possible. Include the ID number (e.g. CO-XXXXXX) and name of the entry or volunteer opportunity where possible.

Additional Comments

Additional information relevant to the customer question. Internal comments can be posted to an educator on the referral record in Salesforce.

Do you want to add a screenshot?

NoYes

Upload File

Hidden

Assign

Select User or Queue

Assign to

UserQueue

Users

Program Team Directory in Salesforce
Master Gardener Coordinators

Program team

Assign to Queue

Queue Reference Guide

Queue Description

Hidden fields

Subject

Best Time to call

During normal business hours

Preferred contact method

Submitted by

Submitted by email

PSU Email

Submitted by ID

Referral Type

Priority

Running User ID

Previous Owner

User ID (New Owner)

Referral Status

Referral Queue ID

Group ID (New Owner)

Commercial or Non-Commercial?

Record type ID

Program Team ID (User)

Program Team ID (Queue)

Contact ID

Customer Name

Role

Volunteer Address

Street Address	City
State	Zip Code
Country

Volunteer Queue IDs

MG Referral Queue ID

MG Program Team ID

MWS Referral Queue ID

MWS Program Team ID

Assign to: Master Gardener Escalations Queue

Assign to: Master Watershed Stewards Escalations Queue